Privacy policy.

Lake District Mountain Guides is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and store your personal information. By booking with us or using our website, you are agreeing to the terms of this policy.

What Information We Collect

We may collect and process the following information about you when you make a booking or use our website:

  • Name

  • Address

  • Email address

  • Emergency contact details

  • Relevant medical information for guiding trips

  • IP address

  • Information about what pages are accessed and when

This data is collected when you use our booking system or interact with us through our website.

How We Use Your Information

We may use your information to:

  • Process a booking that you have made

  • Carry out our obligations under any contracts entered into by you and us

  • Seek your views or feedback on the services we provide

  • Notify you of any changes to our services

  • Send you communications you have requested or that may be of interest to you (e.g. if you have signed up for our mailing list)

Who Has Access to Your Information

We take your privacy seriously:

  • We do not sell or rent your information to third parties

  • We do not share your information with third parties for marketing purposes

  • Your data will only be accessed by James Boothroyd (owner) and any guides or instructors working directly with you

  • All information is securely stored on Google Drive, accessible only by the owner and authorised guides

Keeping Your Information Safe

We store all personal data securely and only for as long as necessary to provide our services and meet legal obligations.

If you have any questions about our privacy policy or how we use your data, feel free to get in touch.